Building solutions.
Empowering people.
Over 12 years building solutions and training people. My experience spans development, cloud, remote support, artificial intelligence, training, and team leadership. These are the main areas of my work.
2023 — Present
Executive Director & Project Manager
StorgTech Tecnologias & Serviços, LDA
I lead StorgTech and coordinate teams and projects, from planning through execution. I set priorities, oversee the teams’ work, and maintain partner relationships, connecting business needs with technical delivery.
DEVELOPMENT & CLOUD
Software development & business solutions
Freelance · Independent projects & business services
I have developed websites, web, desktop, and mobile applications, SharePoint solutions, and AI API integrations. I have provided Microsoft and AWS services, including implementation, configuration, administration, and support.
My business experience also includes process automation, document management, and Microsoft 365 user training.
2021 — 2025
Remote technical support
Microsoft · Direct remote collaboration
I supported users in Brazil and Portugal, handling requests submitted through Microsoft’s support page. For each ticket, I assessed the issue and provided the technical assistance needed to resolve it.
2021 — 2023
Training artificial intelligence agents
OpenAI · Direct remote collaboration
I collaborated directly with OpenAI, working remotely to train artificial intelligence agents. This experience is part of my AI background, alongside developing solutions and integrations using these technologies.
TECHNOLOGY, TRAINING & VOLUNTEERING
Technical support, training & volunteer management
Betel de Angola · Work across several departments
2019 — 2020
Computer Department
End-user and equipment support, addressing day-to-day technical needs.
2021 — 2023
Design / Construction
Development, implementation, and evaluation of training programs. User support, SharePoint site creation, and application permissions management. Recruitment and training of volunteers to prepare them for greater responsibilities.
2024 — 2026
Transport Department
Rollout of the project developed in Design / Construction to this department, bringing together training, technical support, SharePoint solutions, permissions management, and volunteer development.
TEACHING & CERTIFICATIONS
Technical training & certification preparation
Educational institutions · Professionals & teams
Between 2014 and 2026, I taught programming, digital systems, telecommunications, and robotics, and supervised technology projects and final-year projects. I worked with microcontrollers, robotics platforms, and application development, connecting theory with practice.
I have also delivered Microsoft, CompTIA, and AWS certification training, guiding students through their studies and supporting them through to certification.